Lincoln Military Housing (LMH) has implemented Red Flag Messaging, a mass communications system that enables the property manager to send emergency notifications to their residents, as circumstances warrant.

“Red Flag gives us the ability to deliver simultaneous mass notifications via cell phone, landline, text message and email to residents and employees,” explained Cindy Sheridan, national service director for Lincoln Military Housing. “Currently, we are utilizing text messages and email only.”

The goal of Red Flag Messaging is to improve communication with residents by sending out alerts for severe weather, power or other utility outages, or any relevant event that would impact their community, Sheridan said.

“Back on April 25, we used Red Flag to alert Glenn Forest residents of an emergency power outage that took place overnight,” she noted. “Besides notifying residents of unexpected outages, we can also advise them of any upcoming planned outages. Since implementing this system, we’ve seen a decrease in the number of calls to our maintenance hotline during a power outage.”

There is no need to sign up for the service, as all housing residents are automatically enrolled in the notification system upon moving in to any of LMH’s communities.

“Currently, we’ve assigned one subscriber per home but we’re looking at adding a second subscriber in the near future,” Sheridan said. “And residents also have the option of unsubscribing [to the service].”

Nationwide, LMH’s National Call Center supports 67 district offices, 372 properties and nearly 36,000 military families.

“The Red Flag System has enabled us to save time and increase our communication effectiveness with our residents, but it’s important that we have their most up-to-date contact information,” Sheridan said. “So, if anything changes, residents should notify their District Office right away.”