Defense Military Pay Office

2234 Huber Road, 1st Floor

301-677-5071

Reviews 301-677-5275

Customer Service 301-677-7766 or 7059

Monday through Friday, 7:30 a.m. to 4 p.m.; (closed Thursdays, 7:30 a.m. through 12:30 p.m.)

The Defense Military Pay Office (DMPO) provides timely and accurate support to Soldiers and tenant units located both on and off the installation. Additionally, DMPO handles death gratuity payments and cash collections for Soldiers whose beneficiaries are located within the local area. Appointments for retirements and in- and out-processing should be made through a unit’s personnel service noncommissioned officer from the service member’s unit.

First-Term Airmen Center

8470 Zimborski Ave.

301-677-6748

Monday through Friday, 8 a.m. to 4 p.m.

The First-Term Airmen Center facilitates Airmen who transition from their initial training to Fort Meade. The center provides a solid foundation of base and ancillary training programs and briefings in order to prepare first-term Airmen.

Fort Meade Army Substance Abuse Prevention Program

Buildings 2464 & 2466

85th Medical Battalion Road

301-677-7121

The ASAP provides a wide range of services to the community. Services include: Substance abuse prevention/education, Substance abuse treatment and referral services, Employee Assistance Program, Suicide Prevention and Drug Testing (military/civilian) These services are offered for active-duty service members, family members, retirees, and DoD civilians 18 years of age and older. Walk in services available Monday to Friday from 7:30 a.m. to 4:30 p.m. Contact numbers: Prevention: 301-677-7983; Treatment: 301-677-7121; EAP: 301-677-7981; Suicide Prevention: 301-677-7901 and Drug Testing: 301-6777982

Identification Cards/Defense Enrollment Eligibility Reporting System

2234 Huber Road

Customer service 301-677-9586

Wait time estimate 301-677-3342

Monday through Friday, 7:30 a.m. to 3:30 p.m.

Active-duty service members in uniform without family members: Priority from 7:30 a.m. to 9 a.m. Monday through Friday.

Limited walk-ins are welcome.

Closed last Wednesday of each month, 7:30 a.m. to 12:30 p.m. for training and administrative time

Fort Meade ID card Section is operating on appointments only with limited walk-ins. To schedule an appointment go to

Documents needed to receive an ID card

Active Duty

Expired cards: Service Members will need their previously issued active-duty identification card and extension or re-enlistment documents.

Grade change:

Promotion order.

Lost ID card:

Military must provide a counseling statement or police report from the Military Police

Retiree:

Retirement order or DD Form 214.

• Department of Defense Civilian Employee or Contractor:

Requires two forms of identification—primary must be a photo ID such as driver’s license, passport or state ID, and an AKO account email address or government email address.

Lost ID card:

Civilians must provide an official memorandum from their supervisor.

Documents needed to add the following family members to DEERS:

Family

Family members must be accompanied by the sponsor in order to receive an identification card. The only exception is if the family member has an original general power of attorney to act on the sponsor’s behalf or if the family member has a verified DD Form 1172-2 less than 90 days old signed by a verifying identification card agent and the sponsor. Identification cards may be renewed 90 days prior to the expiration date. Family members 20 and older must provide two forms of valid ID and unexpired identification, such as a driver’s license, passport, Social Security card, voter’s registration card, birth certificate or citizenship card. The primary identification must be a photo ID.

Spouse

Original marriage certificate must contain a seal or certified court copy, Social Security card, and government-issued photo identification (driver’s license or passport).

Children

Under age 21:

Children must be at least 10 years of age to be issued an identification card with the exception of dual military and single parents. Original, court-certified copy or photocopy of the birth certificate with a file number and Social Security card are required.

Non-marital children:

Male single service members must provide the court order establishing paternity, acknowledgement of paternity, or an approved dependency determination packet, the child’s birth certificate and the Social Security card.

Incapacitated child 21 years of age or older: DD Form 137-5, which can be obtained from the ID Card sponsor must forward the completed application to their DFAS for approval Section, birth certificate, medical statement verifying whether the dependent’s medical incapacitation is permanent or temporary, retirement order (if applicable), letter from the Social Security office verifying whether the child is receiving Social Security benefits, and if so, the Social Security number the benefits are received under. Two forms of unexpired ID and Social Security card.

Note: Dependency must be renewed every four years or by ETS date.

Child, age 21 to 23:

Must provide letter from the registrar’s office on school letterhead indicating that he/she is enrolled in college as a full-time student leading to an associate degree or higher and the expecting graduation date. Students also can visit www.studentclearinghouse.org and print the Current Enrollment Verification Certificate.

Note: If the student presents a DD Form 1172-2, the following statement must be in remark (Student Name) is a full-time student at an accredited institution of higher learning and I am the sponsor providing more than 50 percent monetary support.

• Reserve/National Guardsman

A DD Form 214 can be used if it reflects the reserve obligation date.

Enlistment contract, extension or oath of office is also required.

• 100-percent disabled veteran

A letter from the Veterans Administration stating the applicant is 100-percent disabled and is authorized commissary store and exchange privileges from the armed forces required. The letter must state whether the DAV is scheduled for future exams. A DD 214, driver’s license and Social Security card are required.

• Individual Ready Reserve

DD Form 214

• Parent/Parent-in-Law Dependency

Parent/Parent-in-Law:

Dependency Statement - Parent DD Form 137-3, which can be obtained from the ID card section. Sponsor must forward the completed application to their DFAS for approval. Sponsor’s birth certificate is needed if it is the sponsor’s parent. If it is a parent-in law, the spouse’s birth certificate and marriage certificate is required. If the parent has medical problems, a medical statement is required. If the sponsor is retired, retirement orders or DD Form 214 is required in addition to the other documents.

Note: Dependency must be renewed every four years or by ETS date.

• Newborns

All newborns must be added to the Defense Enrollment Eligibility Reporting System. A copy of the birth certificate or report of birth and a Social Security card is required.

Wards

Sponsor must present a court order and cannot have joint custody with the child parents. Birth certificate and Social Security card is required original or court certified court copy.

Note: Cross servicing is not authorized. Reference: AFI36-3026_IP (page 74-75)

• Stepchild Enrollment

Adding a stepchild: Must present parent’s marriage certificate, the child’s birth certificate and Social Security card.

Inspector General

2460 85th Medical Battalion Avenue

301-677-7393/2803/5030

Monday to Friday, 7:30 a.m. through 4 p.m.

The Fort Meade Inspector General office inquires into matters that concern the community at the direction of the installation commander. Soldiers, family members and Department of Defense civilians may also request to meet confidentially with the inspector general.

Installation Safety Office

8501 Simonds Street

301-677-4231/2396

The Installation Safety Office supports the Command by identifying safety hazards and problems that affect post readiness and recommends courses of action that assure mission accomplishment. The ISO helps protect the Fort Meade community be integrating consolidated risk management into all aspects of our missions, and everyday activities to ensure Fort Meade is a safe place for people to work, live, and play.

• Motorcycle Safety Training:

Military personnel operating a motorcycle on or off duty, regardless of their intent to ride their motorcycle on a military installation, are required to complete a prescribed motorcycle safety training course. Motorcycle safety training is not mandatory for DOD civilians. At this time, training is open to Army active duty, Army Active Reserve, and Active National Guard only. Additionally, all Active Duty Military assigned to Fort Meade may utilize the Program. This course is not offered to civilians unless it is directly required for work related activities.

• The Basic Rider Course (BRC):

The BRC is designed for students who are recently licensed or who have been riding with a learners permit and have some riding experience, and would like to obtain additional basic riding skills in a secure environment away from traffic and other distractions. The program consists of classroom and hands-on motorcycle training. The BRC is required to be completed by all military riders prior to operating a motorcycle. The Safety Office will provide bikes if needed, for the BRC. If student uses Fort Meade bike, a learners permit or license is not required.

• The Experienced Rider Course (ERC):

Designed for a licensed experienced rider who wants to sharpen his or her skills and operate a motorcycle on post. The ERC is required to be taken within one year of completing the BRC. It must be retaken every five years as refresher training for all military riders.

• The Military Sport Bike Rider Course (MSRC):

A next-level training course designed specifically for experienced motorcyclists that ride sport bikes and have completed either the experienced or basic rider courses. The MSRC is mandatory for licensed military sport bike riders. The MSRC must be taken initially within one year of completing the BRC. It is also required to be renewed every five years for sport bike.

Internal Review & Audit Compliance Office

8501 Simonds Street

301-677-2188 or 2189

The Internal Review and Audit Compliance (IRAC) Office provides the installation commander with an independent and objective evaluation of operations and related internal controls. IRAC also provides an audit liaison to external audit agencies, such as the U.S. Army Audit Agency, Department of Defense Inspector General and the U.S. General Accounting Office.

Mission and Installation Contracting Command

4215 Roberts Ave.

1st Floor C-Wing

Office of the Director 301-677-7865

Government Purchase Card Program 301-677-5170

The Mission and Installation Contracting Command (MICC) -

Fort Meade supports the Soldier and their families through the acquisition of goods and services vital to the Soldier’s mission and well-being. The MICC-Fort Meade location is responsible for planning, integrating, awarding and administering contracts in support of the FGGM Garrison and Tenant activities to provide the best value for the mission, Soldiers and their families. The contracting professionals work with installation leadership to translate their requirements into contracted services, equipment and minor construction.

MICC is headquartered at Fort Sam Houston, Texas, and is made up of 35 contracting field offices throughout the country.

Office of the Staff Judge Advocate

4217 Roberts Ave.

301-677-9536 or 9504

Fax 301-677-9694

Monday through Friday, 7:30 a.m. to 4:30 p.m.

The Fort Meade Office of the Staff Judge Advocate (OSJA) provides timely legal advice, service and support to the command and staff of Fort Meade and any tenant-partner unit. In addition, the office provides legal services and preliminary legal advice to active-duty service members, their family members and other individuals entitled to receive legal assistance in the Fort Meade community.

• Administration 301-677-9576

The administration section of the OSJA provides direct automation, equipment, supply and human resource support to all of the legal divisions within OSJA. The staff does not assist clients with legal matters, but will direct customers to the appropriate office.

• Legal Assistance Branch

Bldg. 4217, Suite 120

301-677-9504 or 9536

Monday, Tuesday, Thursday, Friday, 8 a.m.

to 12 p.m. and 1 p.m. to 4 p.m.

Wednesday 8 a.m. to 12 p.m. and 1 p.m. to 2 p.m.

Notary and powers of attorney available for walk-ins. Attorney consultations by appointment only.

The Legal Assistance Branch of the OSJA provides legal assistance to active-duty military personnel, their family members and other individuals entitled to legal assistance services within the Fort Meade community. Attorneys are available to assist in a number of areas, including:

• Adoptions

• Custody and Name Changes

• Article 138 and 139 (UCMJ) Complaints

• Divorce and Separation

• Immigration and Naturalization

• Insurance

• Officer and Enlisted Evaluation Report appeals

• Paternity, Child and Spousal Support

• Financial Liability Investigations of Property Loss

& Line-of-Duty Determinations

• Sales Contracts and Leases

• Taxation

• Wills

• Landlord/Tenant Disputes

• SCRA

• Claims Branch

4217 Roberts Ave., Suite 100

301-677-9960 or 9898

Monday through Friday, 7:30 a.m. to 4 p.m.

Other hours by appointment only.

The Claims Branch processes and investigates claims for and against the U.S. Army. The Claims Branch further assists Soldiers with filing claims for damage to household goods or vehicles shipped under a government-sponsored shipment. Soldiers must give notice of their loss within 75 days of receipt of their shipment and file their claim within nine months (through the carrier) or two years (through the U.S. Army). No appointment is necessary. Further information is available on the Claims Branch website at www.ftmeade.army.mil/pages/sja/sja_claims.html.

• Procurement and Administrative Law Branch

4217 Roberts Ave., Suite 220

301-677-9174

Monday through Friday, 6:30 a.m. to 6 p.m.

The Procurement and Administrative Law of the OSJA handles a wide variety of contract law, labor law, environmental law, real-estate law, ethics and military installation law for both installation directorates and some tenant activities.

• Tax Assistance (Seasonal)

4217 Roberts Ave., Room 140

301-677-9762

Monday through Friday, 8:30 a.m. to 3:30 p.m.

Appointments preferred.

Trial Defense Service

4217 Roberts Ave., Suite 300

301-677-9218

Monday through Friday, 8 a.m. to 4 p.m.

The U.S. Army Trial Defense Service provides representation and counseling to active-duty and active Guard and Reserve military service members as authorized by Army regulation or as directed by the chief of U.S. Army Trial Defense Service. Primary duties of the defense counsel include representing Soldiers in courts-martial, administrative separation boards, Article 15, Uniform Code of Military Justice counseling and other proceedings. Clients are seen by appointment only.

Public Affairs Office

4409 Llewellyn Ave.

301-677-1361

The Public Affairs Office serves as the primary point of contact for anyone interested in learning more about Fort Meade. This public information mission enables PAO personnel to work closely with local, regional and national media representatives to “tell the Fort Meade story.” The Public Affairs Office also works with local, state and community leaders to build and maintain strong community partnerships. All media inquiries and concerns about public information should be referred to Media Relations at 301-677-5592.

Command Information

301-677-5602

Command Information is the internal dissemination of news and information to better serve the needs and interests of Fort Meade‘s military and civilian personnel. Soundoff!, Meade TV and Social Media are Fort Meade’s primary information platforms.

Soundoff!

301-677-6806

The award-winning weekly newspaper, Soundoff!, is the print information source for the community. Published by a local civilian enterprise printer, the Soundoff! is staffed, edited and supervised by the Fort Meade Public Affairs Office. The Soundoff! is published each Thursday. Contributions from the community in the form of articles, photos or artwork are solicited and encouraged.

To submit an announcement visit www.ftmeade.army.mil and click on the Press Center tab. Once inside the online Press Center, click on PA services, story or promotion request and electronic inquiry form. The deadline for Soundoff! Community :News and Notes” is every Friday at Noon. Announcements should be submitted at least two weeks in advance.

• Media Relations

301-677-5592

Media Relations works with external media organizations to tell Fort Meade’s story through broadcast, print and online media outlets. The media relations team can provide advice and guidance for publicizing events to external media as well as respond to questions about participation in all media related opportunities. Media relations training materials are also available. All media inquiries and concerns about public information at Fort Meade should be referred to the Media Relations at the Fort Meade Public Affairs Office.

• New Media

301-677-1109

New Media oversees the Internet presence of Fort Meade, including the public website, the Fort Meade Growth site, the Facebook page and the Fort Meade Twitter account. Fort Meade’s online social networks provide an interactive way for those who live and work on the installation or those who would just like to find out more about the post and stay informed about the events that affect Fort Meade and its partner units.

• Public Website

• Facebook

• Twitter

• Text Alerts

Community Relations

301-677-1436

www.ftmeade/staff/pao/community/comrel.html

Community Relations is a key function of the Public Affairs Office. Coordinating tours of the installation, arranging tenant participation in local events, and working with schools and other community-based organizations are only a few of the many ways in which the Public Affairs Office serves as a vital link between Fort Meade and the surrounding communities.

• Meade TV

301-677-1362

Meade TV produces a weekly You Tube video newscast called “MeadeWeek” that highlights the events happening on Fort Meade and in the surrounding community. “Meade Week” is posted every Friday on the Fort Meade web blog (ftmeade.armylive.dodlive.mil). The blog enables anyone with an Internet connection to stay informed of Fort Meade news and events.

Retention Office

2234 Huber Rd., Rm. 114

301-677-7760

The Fort Meade Retention Office is the center of post retention activities. The staff includes professional, noncommissioned officer career counselors who can assist those interested in an Army career. The Retention Office disseminates the latest information on options and career opportunities available to units.

Retirement Services Office

301-677-9600/9602/9603

The Retirement Services Office (RSO), Directorate of Human Resources, is responsible for the Army Retirement Services program encompassing Maryland and Delaware and five counties in Virginia and West Virginia. It handles retirement applications of active-duty personnel whose files are maintained on Fort Meade and offers guidance to military personnel contemplating retirement.

The RSO implements Army policy and procedures for the Survivor Benefits Plan program; publishes the installation retiree newsletter, Still Serving; develops local policy for operation of the installation Retirement Services Program; is responsible for the annual Retiree Appreciation Day; and directs the Installation Retiree Council.

Resource Management Office

4216 Roberts Ave., Rm. 132

301-677-2443

Monday through Friday, 7:30 a.m. through 4:30 p.m.

The Resource Management Office (RMO) is responsible for appropriated funds and manpower allocated by the Installation Management Command to provide base operations support for Fort Meade and its tenant activities. The RMO staff provide advice and guidance in the areas of budget formulation and execution, managerial accounting, manpower and support agreements.

The RMO is the agency program coordinator for the government travel charge card and for the Transportation Incentive Program, which currently pays up to $120 per month for qualifying commuting expenses. Information for both of these programs may be obtained by calling 301-677-5813.

Visual Information Branch

1978 20th St.

301-677-6512

Fort Meade’s Visual Information Branch requires customers to now submit all visual information requests (photography, graphics, multimedia, audiovisual and VI equipment loans) electronically through the Visual Information Ordering Site (VIOS).

The DA 3903 Work Request component, submitted by hand in the past, will now be prepared electronically. This system is DA-mandated and will provide a more seamless workflow for VI products and services.

Through VIOS, customers are continually kept advised of the status of their work requests via email notification. For products requiring funding, customers may request cost estimates before deciding whether or not to place a work request or continue with a work request that has already been entered. The customer may cancel a work request before the production cycle has started. Customers can request photo studio appointments through the VIOS.

Through the new online work request (DA 3903) process, customers can obtain access to VIOS in one of two ways:

• Using CAC credentials at www.vios.army.mil (and selecting the East region)

• Visiting www.vios-akoeast.army.mil and utilizing AKO credentials

First-time customers are required to select their installation (a drop-down list will appear upon initial registration). Re-enter the password and click “Log In.”

Once a customer has registered, customer contact information will automatically populate for subsequent requests. This information may be edited at any time from the user’s “My Profile” screen.

Selecting “DA 3903” will begin the work-request process. Once all required information has been submitted, the customer will receive a number, which can be used to monitor the status (approved, disapproved, awaiting approval or completed) of the request by logging back into the system and selecting the “work requests” section.

VIOS will send the customer an email when the product/service has been completed. It will also notify the customer during various stages or when various actions occur, depending on the user’s profile information, which can be edited/updated at any time.