ICE is a web-based customer feedback system available at JBM-HH. You can make comments and provide well deserved compliments or log suggestions, all with the click of a mouse for any service provider on JBM-HH. This feedback system allows for real-time customer satisfaction reporting.

Your response is automatically emailed to the service provider/activity manager and immediately tabulated into an overall report. If you want a response to your comments, you can add your name, phone number and/or email address, and the manager will get back to you.

Use any personal computer or mobile device to log on to and select the ICE logo on the left side, and you are in. Click on the “Show all the service providers for JBM-HH” link and select the service provider you wish to comment on.

Join the ICE Age where your opinion is valued.