Primary health care needs are met by two outpatient facilities: Andrew Rader US Army Health Clinic and the Fort Lesley J. McNair Health Clinic. The Rader Clinic is the primary facility and located in Building 525, Joint Base Myer-Henderson Hall (JBM-HH). The main entrance for Rader Clinic faces the Commissary on MacArthur Circle. The McNair Health Clinic supports those stationed on Fort McNair, and those enrolled War Colleges on Fort McNair. Effective June, 2014, beneficiaries other than those specified may enroll for care at the McNair Clinic on a space available basis.

Other health care options exist throughout the National Capital Region. Sponsors need to ensure family members are enrolled in the Defense Enrollment Eligibility Reporting System (DEERS) prior to contacting TRICARE for enrollment to a Primary Care Manager (PCM) within one of our Military Treatment Facilities (MTFs). Please contact TRICARE at 877-TRICARE (877-874-2273) to enroll to a PCM at Rader or McNair Clinic.

Performance Triad

The Performance Triad is a comprehensive plan to improve readiness and increase resilience through public health initiatives and leadership engagement. The Triad is the foundation for Army Medicine’s transformation to a System for Health, a partnership among Soldiers, Families, Leaders, Health Teams and Communities to promote Readiness, Resilience and Responsibility.

The System for Health: MAINTAINS health through fitness and illness/injury prevention, RESTORES health through patient-centered care, and IMPROVES health through informed choices in the Lifespace.

The focus of the Performance Triad is on Sleep, Activity, and Nutrition - key actions that influence health in the “Lifespace” of time that isn’t spent with a healthcare provider. As a result, the biggest impact on Health is made by making better choices in our Lifespace. For more information, visit the Army Medicine Performance Triad website at: http://armymedicine.mil/Pages/performance-triad.aspx.

Andrew Rader U.S. Army Health Clinic

The mission of Andrew Rader U.S. Army Health Clinic is to promote health and build resilience for Warriors, Military Families, and all those entrusted to our care. Our vision is to provide you with a premier “Home” for your health as a Patient Centered Medical Home. Our legendary customer service, delivered by exceptional providers and support staff make us the first choice for care. Here at Rader Clinic we value teamwork, transparency, accountability, efficiency, evidence-base, compassion, empathy, customer-focus and integrity.

Rader Clinic has a detachment of 41 Soldiers and more than 100 civilian personnel.

Facility hours are 7:30 a.m. to 4 p.m. Monday through Friday with one exception: Rader Clinic, including the Pharmacy, is closed for staff training the first Wednesday of every month (except in December and January). The Clinic, including laboratory, radiology, immunizations and other specialty services, will remain open until 4 p.m. for patient care on Thursday afternoons instead of closing at 3 p.m., as in the past.

The Pharmacy will remain open from 7:30 a.m. to 5 p.m. every day of the week, except the first Wednesday of each month when it will be closed for staff training.

For more information, call 703-696-3467

The facility is closed Saturday, Sunday and all federal holidays.

For appointments and to check on pending referrals, call the Integrated Referral Management and Appointing Center (IRMAC) at 855-227-6331 or 855-CAPMED-1.

Patient-Centered Medical Home Model

We are proud to operate from a Patient Centered Medical Home (PCMH) framework. The PCMH model means that your enrollment results in you being assigned to a team of healthcare professionals (to include Behavioral Health Specialists and Clinical Pharmacists) who work with your PCM to provide you with top notch medical care. The team concept allows us to coordinate your care from the moment you enter into the medical system until you depart, each and every time, and across visits. Having the same team address your medical needs over time allows us to provide you with a consistent relationship with your healthcare team, giving you the comfort of getting to know the members of your team over time. Your team will be your ‘medical home’ and you will be the center of our efforts.

Relay Health

Accessing your healthcare team has never been easier. The Army Medicine Secure Messaging Service (AMSMS), powered by RelayHealth, brings your healthcare team to you and allows you to communicate with your doctor through secure email about non-urgent healthcare matters. Wherever you are, any time of day, you have the ability to check lab results, refill or renew prescriptions, request an appointment, or just ask a question. Your doctor or another care team member will respond within two business days. With this new service, you can save yourself the time and hassle of making a phone call, and you may even be able to have your healthcare needs addressed without a visit to the clinic. Be sure to ask your PCM to sign you up for RelayHealth.

Services Available at Rader Clinic

Services available at Rader Clinic include Primary Care and Family Practice

Primary Care services are provided by three teams:

Beneficiaries age 9+

Team Patton

Team Bradley

Pediatrics

Team Rader

Specialty Care includes: Podiatry, Immunization Clinic, Optometry, Dermatology, Nutrition, Medical Management, and Well Woman Care.

Active Duty only services: Physical Therapy, Behavioral Health Services, and Periodic Health Assessments/Physical Exams.

Additional Services include: Laboratory, Radiology, Pharmacy, Occupational Health, Public Health, and Exceptional Family Member Program (EFMP).

For additional information please visit our website:

Please note that Rader Clinic does not have an emergency room and provides no emergent care.

In the event of an emergency, at JBM-HH dial the military police at 703-696-3525/26/27; at Fort McNair call 202-685-3139.

You may also dial 911 on each installation from an on-post phone; make sure you indicate your location to the 911 operator who will forward the call to the respective installation emergency desk. Off-post, dial 911.

Primary Care

Our team of general practitioners, family physicians and nurses are the first contact and principal point of continuing care for patients. They coordinate other specialist care that patients may need. Depending on the nature of the health condition, patients may then be referred for secondary care. We aim to improve the health of our military members, retirees and their families by providing unparalleled customer service - and community-oriented care for our patients.

Pediatrics

Our Pediatric clinic cares for newborns to adolescents up to the age of 17. Our doctors, nurses, and staff are specially trained to work with children, to include those with special needs. We provide services for well-baby visits, school physicals, and immunizations. In addition, screenings and physical exams are provided for the Child Development Center (CDC) and Child Youth Services (CYS).

Community Health Nurse (Public Health Nurse)

The Community Health Nurse (CHN) manages the tuberculosis, sexually transmitted infection and communicable disease programs and serves as a health consultant for the Child Youth and School Services. The CHN also plays a key role in the management of the annual influenza vaccination campaign. The nurse is responsible for tracking animal bites, outbreaks and reportable medical conditions. Much of this work is “behind the scenes” epidemiologic data collection and interpretation to identify potential health threats to the community. The CHN also offers many health education programs. The Rader Clinic CHN can be reached at 703-696-3662.

Behavioral Health Services

Behavioral Health provides comprehensive individual counseling; counseling on child and spouse abuse; domestic violence; and stress. Services include crisis intervention and referral to appropriate civilian agencies. Behavioral Health services are limited to the Active Duty enrollees of Rader Clinic. Command consultation concerning potential or actual psychiatric problem areas is also provided.

Services are by appointment; however, emergency situations are handled on a walk-in basis. Call 703-696-3456 for an appointment or for more information. Hours are Monday through Friday from 7:30 a.m. to 4 p.m., closed for staff training the first Wednesday of every month (except in December and January).

Dermatology Services

Our Dermatology staff provides services to pediatric and adult patients. We offer skin cancer screening to include full body examinations for skin cancer. Some of the procedures performed include shave biopsy, punch biopsy, intralesional steroid injections, electrodessication, cryotherapy and curettage. Cosmetic procedures such as laser therapy, dermabrasion, liposuction and sclerotheraly are not performed. Appointments to Dermatology are by referral only.

Well Women’s Clinic

The Well Women’s Clinic provides gynecological health care for females 13 years of age through post-menopausal years. Services include but are not limited to contraception and counseling, sexually transmitted infections, pregnancy testing, post-partum exam, infertility, morning after pill, IUD removal, menstrual disorders, urinary tract infections (UTI), vaginitis, dysmenorrhea, health maintenance, peri-menopause / Menopause/Hormonal Replacement Therapy (HRT) and osteopenia / osteoporosis. Referrals are given for infertility work up, mammograms, bone density screening, colonoscopy screening and HPV vaccines (ages 9-26).

Laboratory

We strive every day to deliver the best diagnostic laboratory support to your PCM in a team effort to provide you with the best care anywhere. OUR standard is to continuously exceed the MEDCOM standard for patient wait times, ensuring that you not only receive quality service but also don’t have to wait very long to get it. Our lab is frequented by patients from throughout the National Capital Region because of our reputation for both speed and accuracy in obtaining specimens from our patients with courteous and patient centered service, a reputation we work hard to uphold every day. These tests are completed in our laboratory and are usually ready within 24 hours. Tests include: Basic Metabolic Panel (BMP), Complete Blood Count (CBC), Urinalysis (UA) Panel, Erythrocyte Sedimentation Rate (ER),Human Chorionic Gonadotropin (HCG) -Qualitative, Mononucleosis Spot Test (Mono Spot), Rapid Group A, Streptococcus Test (Rapid Strep), Rapid Influenza Antigen Test, and Fecal Occult Blood Test (Hemoccult).

Pharmacy

The Pharmacy provides service for all Tricare beneficiaries. We offer same-day services for both computer entered, and hardcopy prescriptions. Our refill call-in line and hardcopy prescription drop off service have a two day turn around. We are happy to help you with your pharmacy needs! For assistance, call 703-696-3540 during business hours. The pharmacy refill line within the National Capital Region is 800-377-1723.

Immunizations

The Rader Immunizations clinic is able to assist you with any questions you may have and provide you with relevant information regarding shots and vaccines. Services provided include: vaccinations for shingles, influenza, well baby, and necessary shots for school as well as travel. Tuberculosis skin testing is also available. Services provided in the Immunization Clinic are on a walk-in basis except travel clinic. There are no Allergy services at this clinic.

Physical Exams

Services provided in this section are for active duty or active guard and reserve (AGR) personnel. Active duty or active guard reserve (AGR) army personnel who are assigned to an Air Force base or Navy base within the national capital area, or a healthcare facility that does not have MEDPROS or PHA entry capability may be seen here. Navy personnel and Marines requiring any type of special physical (schools, demobilization, etc.) should provide their services’ requirements for those exams upon arrival. DoD civilians are eligible to complete pre-deployment physicals, however, they must be enrolled in TRICARE before scheduling an appointment. All DoD civilians are required to provide all forms necessary for the physical and a list of requirements. Foreign nationals enrolled at ARUSAHC are eligible. They should provide any host nation forms required for the physical examination as well as a list of requirements. All other situations will be considered on a case-by-case basis.

Optometry

We provide routine eye exams, pre and post refractive surgery care to active duty, retired military personnel and their dependents who are enrolled to Rader Clinic. Active duty and retired military personnel are eligible to order spectacles in the clinic. Our optical shop offers services during working hours on a walk-in basis. Family members are not eligible for this service. Retirees are limited to certain selections and are authorized one frame every 12 months. We offer limited contact lens service to active duty Soldiers with commanders’ authorizations.

Radiology

We only provide Computerized Radiography (CT) standard images. We do not provide the following services MRI, CT Scans, DEXA Scans, EBCT, Ultrasounds, Bone Density, Fluoroscopy, MAMMO or Nuclear Medicine services. All of our diagnostic services are performed on a “walk-in” basis with a valid order from your PCM or referring physician.

Physical Therapy

Patients must have a physical therapy referral (SF513 Consultation or a referral placed in the electronic medical record) to utilize our service. Consults or referrals greater than 30 days old will not be honored and will require renewal by the referring provider unless arranged through the Chief of Physical Therapy. Treatment appointment frequency will be determined by your physical therapist. All treatment appointments are scheduled on a weekly basis. A follow up with your physical therapist is required every 30 days while you are receiving treatments in our facility.

Podiatry

Patients must have a Podiatry referral (placed in the electronic medical record) requesting our service. Referrals greater than 30 days old will not be honored and will require a new referral entered by your PCM. Services provided include non-surgical services, including: debridement of corns and calluses, plantar wart treatment, and treatment for nail conditions. Surgical services provided include: permanent ingrown toenail removal, and realignment of bone deformities such as bunions and hammertoes.

Nutrition Services

The Rader Nutrition Clinic is a self-referral clinic, therefore a referral from your PCM is not required. Adult Medical Nutrition Therapy appointments are available for weight management, nutrition supplements, Army Weight Control Program, food allergies/intolerances, diabetes, pre-diabetes, hypertension and high cholesterol. Patient education classes are held alternating Thursdays, morning and afternoon. Classes are open to all beneficiaries of the military health system, registration is required.

After Hours/Weekend/Holiday Care

We have a PCM on call after 1700 that may be reached at 571-231-3067. TRICARE approved urgent care facilities can be used; however a follow-up call to your PCM or PCMH team must be made within 72 hours of the visit to receive a retroactive referral. You can also call the TRICARE Nurse Advice Line (NAL) to speak with a triage nurse by dialing 800-874-2273.