Army Community Service
830 Chisholm Ave.
Monday through Friday, 7:30 a.m. to 4 p.m.
Army Community Service (ACS) offers a wide variety of programs and services to the military community. All military identification cardholders and Department of Defense civilian employees are eligible to receive assistance and enroll in ACS programs and classes.
• Army Emergency Relief
Army Emergency Relief (AER) plays a unique and important role in helping the Army ‘‘Take care of its own.” AER is a private, nonprofit organization that provides emergency financial assistance to active-duty and retired Soldiers and their family members and the spouses and orphans of deceased Soldiers. Approval of AER funds is based on the need created by an emergency beyond the control of the Soldier. Assistance may be in the form of a loan, grant or combination thereof. Educational scholarships are also available.
• Financial Readiness Program
This program supports financial readiness by offering education and counseling. Emphasis is placed on skills such as money management techniques, proper use of credit, financial planning and budgeting. The goal of the Financial Readiness Program is to help families prevent financial difficulties before they begin. Budget counseling may be either self-referred or command directed. This program is designed to help participants pay off debts by working with their creditors. Records are considered to be confidential and protected for those who are self-referred. Program members also advocate for clients who have consumer complaints by attempting to negotiate workable solutions between the consumer and the vendor. Individual counseling sessions may be scheduled for advice on consumer issues.
• Information, Referral and Follow-up
This program provides comprehensive information regarding military and civilian community resources. Follow-up services are provided for those who have long-term needs.
• Mobilization and Deployment Readiness
Military life often means separation. Whether the first experience or one of many, separation is never easy. Having some sort of support system is essential, whether it’s a family readiness group, a social group or a friend. Talking to someone and staying busy may help pass the time more quickly. The Soldier Readiness Program assists units and family members to prepare for a deployment.