Bolling Air Force Base Base Guide

Bolling offers a variety of places to eat, depending on tastes and the time of day. Bolling's enlisted dining facility, Falcon’s Feast, serves four meals daily. Meals are served cafeteria style with a-la-carte pricing. The fast-food line caters to the “eat-and-run customer,“ while the full-service line is available for those who can dine at a more leisurely pace. Seating varies from booths to tables with candlelight and the glow of a fireplace. The dining facility is located in Building 1301 on Brookley Avenue.

The Bolling Clubs, Burger King, Potomac Lanes Bowling Center snack bar, Dunkin' Donuts, Pettini’s Family Restaurant, and the Slip Inn (adjacent to the base marina) offer a delicious variety for just about anyone's appetite.

The food court at the base exchange complex cooks up a variety of cuisines and features Anthony's Pizza, Charley's Steakery, Kathmandu Café, Robin Hood Sandwiches and Boardwalk Fries.

Travel

Manassas Travel provides a convenient way to arrange government travel when on official business. Located in Room 116B in Building 13 on Brookley Avenue, this office provides all the resources needed for official travel. The office is open Monday through Friday.

Community Development

Community development initiatives are best described by example. Typically, they are collaborative efforts between the 11th Services Division's community programs office and other base agencies and organizations. The primary example is the quarterly Bolling town hall meetings, chaired by the 11th Mission Support Group commander. All personnel who live and work on Bolling are invited and encouraged to attend this event to obtain informational briefings and raise issues and concerns with senior leaders. Another example is the weekly “E-Grams,“ which provide weekly informational updates specifically relevant to Bolling residents. The military family housing district mayors send the “E-Grams“ to base housing residents via e-mail. A third example is the “10-Mile-Per-Hour Campaign,“ sponsored by the 11th Security Forces Squadron, to raise awareness that children's lives depend on all community members adhering to the 10-mph speed limit in base housing.

Medical Services

The 11th Medical Group provides premier medical and dental care for enrolled beneficiaries in the National Capital Region. The Bolling Clinic is located on the first floor of Building 1300 and has a staff of providers specializing in family medicine and flight medicine. Services include well-baby appointments, pediatrics, women's health, optometry, family advocacy, substance abuse control programs, force health protection, immunizations, health promotions, public health, laboratory, radiology and pharmacy.

Other military medical facilities in the area include Walter Reed Army Medical Center in Washington, D.C., the Naval Hospital in Bethesda, Md., the DeWitt Army Hospital at Fort Belvoir, Va., the 89th Medical Group’s Malcom Grow Medical Center at Andrews AFB, Md., the Fort McNair Health Clinic in Washington, D.C., and the Andrew Rader Army Health Clinic at Fort Myer, Va., and the medical facility at Quantico, Va.

Dental Services

The 11th Dental Squadron, located on the second floor of Building 1300, provides comprehensive dental care for active duty personnel assigned to Bolling and the Washington metropolitan area.

Dental sick call for urgent or acute care is on a walk-in basis. On holidays and after-duty hours, emergency care is available through the 89th Medical Group at Andrews AFB, Md.

Dental care for all non-active duty beneficiaries is extremely limited, therefore all non-active duty patients should select a civilian dentist to provide ongoing dental care. Active duty family members may participate in the TRICARE active duty family member dental plan, which now provides expanded benefits for comprehensive and specialty care by participating civilian dentists.

Child Development Center

Children, ages six weeks to 5 years, can receive full-time weekly care at one of two child development centers located on Bolling. Children go on the waiting list based on priority, request date and the child's age. Rooms for infants, pre-toddlers, toddlers, 3-year-olds and 4-year-olds are available as well as a part-day enrichment program for 3- and 4-year-olds. A certified kindergarten class is also available. In addition, there are licensed family day-care providers in base housing who can accommodate full-time care. The family childcare office is located in the Edward H. White Community Center on the second floor.

Mayoral Program

The mayoral program on Bolling is designed to enhance the culture, climate and quality of life of those families who reside on base. The program encourages voluntary neighborhood leadership and empowers proactive residents.

Additionally, the program provides military family housing residents with a distinctive opportunity to interact and share concerns with senior base leaders in an effort to increase overall responsiveness to residential needs.

It is through this program that community residents are provided with an opportunity to actively participate in the planning and implementation of a variety of community improvement and volunteer activities. Consequently, each district mayor represents the collective voice of their neighborhood's residents.

School Bus Transportation Program

Children residing on Bolling and in the adjacent Navy Bellevue housing community attend a variety of public schools as well as private schools in the local area. A specific informational guidebook and other associated literature on schools for those who reside on base can be obtained through the community programs office located in Building 4472 on Arnold Avenue. It is highly encouraged that you request your sponsor to include this information in your welcome package, if you're planning to live on base.

You may also e-mail a request to: communityprograms@bolling.air force.mil or call the office at (202) 404-7710 or DSN 754-7710, and a package will be sent to you. You will need to provide your name and grade, daytime phone number, mailing address, PCS date and the grades your children will be in upon arrival to Bolling.

Because there are literally thousands of public and private schools within the commuting radius of Bolling in the D.C. metropolitan area, the community programs office has specific information for only those schools that are in the base school bus transportation program.

Chapel Services

The chapel center is the hub of base-level chaplain service activities, such as care counseling, unit visitation, worship, religious education and specialized ministries. The chapel holds Catholic services, including weekday and weekend Masses, Rite of Reconciliation and religious education, and Protestant services including liturgical worship, traditional worship, gospel and contemporary praise service. Protestant religious education includes Sunday school, children's church, Bible studies and special events. Also, each of the worship services provides opportunities to participate in a music ministry.

Bolling is a Recycling Community

The 11th Wing is committed to leadership and excellence in the protection and enhancement of our environment. Minimizing the amount of solid waste generated and recycling those components that are recyclable is the responsibility of every individual working or living on Bolling. As good stewards of the environment all Bolling employees and family members are encouraged to participate 100 percent in the base recycling program. For more information on establishing or refining your recycling efforts, contact the base environmental office at (202) 767-1259.

Adult Continuing Education

The education and training flight provides members of the 11th Wing and their families the opportunity to achieve their individual educational goals. The education center provides many educational services, both in the center and through the outreach education program.

Commanders are given the opportunity to bring all educational services into their organizations.

Counselors and specialists help with applications for commissioning and degree planning. Air Force Institute of Technology courses and other professional military education courses such as Squadron Officer School, Air Command & Staff College, Air War College and Senior Noncommissioned Officer Academy can be done by correspondence and⁄or seminar. The end-of-course examinations are also available.

Military personnel may apply for tuition assistance and obtain information on Veterans Administration education benefits and federal grants or loans.

Exams from The Defense Activity for Non-Traditional Education Services (DANTES), which include College Level Examinations Program (CLEP) and DANTES subject standardized tests and certifications, are available on a regular basis. Testing is available at Bolling. The Pentagon education office is located in Room 4A1088I.

Webster University, University of Maryland-University College and Central Texas College offer classes at Bolling Monday through Saturday. Their offices are located in the education center in Building 11, located next to the U.S. Post Office.

Equal Opportunity

The equal opportunity office is located in Building 4 on the second floor. Its two primary functions are military equal opportunity (MEO) and equal employment opportunity (EEO). The wing commander has a “zero“ tolerance policy regarding discrimination. Although this office educates members on Air Force policies regarding discrimination and human relations, it also processes equal-opportunity complaints and acts as a referral agency to make sure problems are resolved by the appropriate agency and at the lowest level.

Family Support Center

The Bolling Family Support Center is located in Building 13 on Brookley Avenue. There is also an 11th Wing FSC office in the Pentagon in Room 1E288. Members who are relocating to Bolling can access the SITES database online at www.dmdc.osd.mil⁄ SITES for information about the base and surrounding communities as well as education, housing and employment issues.

The FSC provides a broad spectrum of services designed both to assist newcomers as well as support families throughout their tour of duty in the National Capital Region. Relocation assistance, spouse employment, volunteer opportunities and information and referral services are especially helpful to new arrivals. Other services include personal financial management, family life education, deployment assistance, personal and family readiness and comprehensive transition assistance services.

Family services, located in Building 502 next to the FSC, is the volunteer component of the FSC and has a loan locker available for families moving into or out of the area.

The Airman's Attic, operated by the base’s Middle-Tier Council, offers donated household goods to members E-4 and below.

The FSC plays a vital role in the military family life cycle, helping both base leadership and military families enhance the quality of Air Force life and support the Air Force mission.

Library

The base library has more than 27,000 books, books-on-tape, videos, DVDs, magazines and periodicals. Library computers provide access to numerous periodicals, newspapers, business and social-issue databases, electronic books and practice college tests. Internet connectivity is also available at the library. Other equipment available includes photocopiers, faxing service and a microfiche reader⁄printer. The library staff offers library orientations, children's programs, test-proctor service, reference assistance and much more. Anyone with a valid government ID card may register for a library card.

Air Force Aid Society

The Air Force Aid Society offers financial assistance to meet temporary emergency needs. It operates within the family support center. Interest-free loans and grants are based on need. In many cases, evaluation can be made on the spot, and loans up to $2,500 can be approved within the center. The Gen. Henry H. Arnold education grant provides $1,500 for dependent children of active duty, retired or deceased members on a competitive basis. Loans for spouses interested in vocational training are available. Free child care is available for volunteers serving the Bolling community.

Banking Services

There are two financial institution offices located on Bolling AFB. Pentagon Federal Credit Union is located between the base exchange and the base youth center. The credit union offers share-draft accounts, individual retirement accounts, loans and other financial services. Bank of America operates inside the commissary and also provides full banking services. There are eight automatic teller machines on Bolling. The ATMs are located at Pentagon Federal Credit Union, outside the base exchange, inside the BX, outside the commissary, inside the commissary, in the base shoppette and in the lobby of Building 5681, which has entrances on Castle and Luke avenues.

Legal Assistance and Claims

The legal office provides legal advice and assistance for powers of attorney, notary services, wills, taxes, consumer affairs, landlord-tenant issues, adoptions, personal finances and domestic relations. The legal office is located in Building P-20.

Claims briefings to assist with proper filing of DD Forms 1840 are held Wednesday mornings. To file a completed claim, members must make an appointment by calling (202) 767-7598.

Commissary

Bolling boasts one of the Defense Commissary Agency's most modern facilities, offering a complete selection of meat, dairy products, produce, frozen foods, fresh seafood, deli and fresh bakery items. The award-winning commissary also includes hot foods and in-store banking. Bank of America, located inside the commissary, is open Monday through Saturday. Both the commissary and bank are closed for all federal holidays. For more information, visit www.commissaries.com on the Internet.

Public Affairs Office

11th Wing Public Affairs is the central point of contact for all media-related activities within the wing. The public affairs staff produces the wing's weekly newspaper, The BEAM. The office also works with the communications squadron in creating and maintaining a world-class multimedia presence via the 11th Wing's public Web site. In addition, the office manages an active community relations program aimed at showcasing Bolling's pride and commitment to its off-base neighbors.

Area Defense Counsel

Legal advice and assistance relating to adverse military justice matters are available from the area defense counsel office, located on the second floor of Building 4 on Brookley Avenue. For more information, call (202) 404-6580.

Shopping on Bolling

The base exchange mall concessions include a barbershop, florist, nutrition shop, optical shop, car rental, wireless telephone shop, watch & jewelry repairs, beauty shop and laundry⁄dry cleaning⁄alterations shop. The BX has 48,000 square feet of shopping space with one-stop shopping for the family including outdoor needs. The Army and Air Force Exchange Service's military clothing sales store operates adjacent to the commissary and has a concession alteration shop within. There is a 24-hour laundromat located in Building 523. Building 1311 houses the combined AutoPride⁄ Shoppette stores featuring a state-of-the-art car care center, a gas station, a shoppette, a Class 6 store, a video rental shop, and a Dunkin' Donuts all under one roof. For more information, logon to www.aafes.com.

Thrift Shop

Volunteers from the Air Force Officers Wives Club operate the thrift shop on Bolling in Building 13. It is usually open Monday, Wednesdays and Fridays from 10 a.m. to 2 p.m., and on the first Saturday of each month from 10 a.m. to 2 p.m. The shop features a large selection of items for sale including appliances, furniture, housewares, clothing, uniforms, books and a wide variety of decorator items. Proceeds from the thrift shop go to scholarships and charitable donations. To learn how to consign items to the shop for sale, call (202) 563-6666 during the shop's regular business hours for details.