The Department of the Navy (DON) has partnered with the Department of Health and Human Services Federal Occupational Health (FOH) to implement the new DON Civilian Employee Assistance Program (DONCEAP).
DONCEAP now provides a free centralized resource for more than 200,000 civilian employees and family members to access a range of work and life programs.
According to the DON Office of Civilian Human Resources (OCHR), such services include: access to in-person counselors, incident and crisis response management, work/life specialists, and general consultants. Employees may receive support from counselors on issues such as legal and financial concerns, relationships, substance abuse, family concerns, or any matter that may affect their work.
Beyond counseling, the work and life specialists can provide employees and family members with information and resource referrals to child and elder care, adoption services, credit and debt tips, prenatal care, and other services.
“(DONCEAP) is designed to help you manage that balance between your critical jobs and those responsibilities, to help give you the peace of mind necessary to focus on your best, most innovative, most motivated work effort,” said Assistant Secretary of the Navy for Manpower and Reserve Affairs Juan Garcia at a DONCEAP training event last month at the Pentagon.
The new partnership with FOH brings with it proven experts in the field, now available to DON civilians and their family members, Garcia added.
The centralized DONCEAP initiative has been steadily replacing command-level employee assistance programs since October 2013. As part of the continuing implementation, DON launched an official program website at DONCEAP.foh.hhs.gov to provide around-the-clock access to a library of information and contact information for the program.
DONCEAP consultation services are available at no cost to employees and dependents, and all the services are voluntary and confidential. According to the OCHR website, some fees may be associated with services beyond consultations.
For more information on DONCEAP, visit the website or call 1-844-DONCEAP, or email the DON Human Resources FAQ at DONhrfaq@navy.mil. Visitors will be asked to identify their command and what service they would like. This information does not identify the actual visitor, only the command for regionalized referrals.
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Editor’s note: Mass Communication Specialist 2nd Class Armando Gonzales contributed to this article.