In the aftermath of the shooting at the Washington Navy Yard Sept. 16, Naval District Washington established an Emergency Family Assistance Center on the Washington Navy Yard - in addition to the one established on board Joint Base Anacostia-Bolling.
This is the second of two Family Assistance Centers formed to assist families in need after Sept. 13’s events on the Washington Navy Yard. The new EFAC is located at the Commander, Navy Installations Command headquarters, building 111, fifth floor.
An EFAC is the central point for promoting short and long-term recovery. This includes the return to a stable environment and mission ready status for Department of Defense personnel and their families following a significant incident. EFACs provide a consolidated staging area where families and individuals can obtain disaster relief assistance and/or support, current information from leadership, and contingency services. They integrate services addressing the needs families and individuals affected by the incident.
Navy counselors, federal social workers, Navy chaplains, and members of the Navy Medical Psychiatric Rapid Intervention Team are available to provide short-term mental health and emotional support immediately following a disaster or traumatic event. The goal is to prevent long-term medical psychiatric dysfunction or disability.
"The Navy’s primary mechanism for responding to family needs following a disaster or mass casualty incident is the establishment of an EFAC," said Robert Klebahn, NDW regional Fleet and Family Support Center manager. "The NDW FFSC plans, trains and exercises plans annually, in order to be able to respond to incidents at a moment’s notice."
The EFAC will be available 24 hours, 7 days a week for any members or civilian employees and affected family members that feel the need to talk to somebody.
For Navy families seeking assistance with the tragedy at the Navy Yard, call the Warfighter and Family Support Center at 1-855-677-1755. The Emergency Family Assistance Center is open and located in Building 72.