Since implementing service reduction measures last year, Naval District Washington (NDW) has instituted cost-saving measures in the departments throughout the region. As previously stated in this series, the purpose of service reductions is to limit the amount of spending in the Department of Defense by $500 billion over the next 10 years. To accomplish this goal, some services are being reduced or streamlined in order to reduce expenditures while maintaining mission readiness.
“We are trying to protect mission readiness as much as possible,” said NDW Executive Director Thomas McGuire. “Reduced frequency of such custodial services as carpet cleaning, recycling, trash pickup, these are going to be the most visible.”
Also affected is the Fleet and Family Readiness program (N9). According to Rick Kozlowski, NDW Fleet and Family Readiness director, service reductions could affect quality of life services to customers throughout the region, though he said it is difficult to pinpoint what those affects will be. Most importantly, said Kozlowski, is maintaining service requirements despite budgetary constraints.
“We do expect to be able to meet our service requirements in Unaccompanied Housing, Fleet and Family Support, Navy Gateway Inns and Suites and Child and Youth Programs,” said Kozlowski. “Morale, Welfare and Recreation and galley operations may see some reductions in service based on funding levels and customer usage. Additionally, we may see some second order effects in our programs as reductions occur outside of the Fleet and Family Readiness organization.”
Kozlowski added that Morale, Welfare and Recreation (MWR) family recreation programs such as craft shops, auto hobby shops, Information Tickets and Tours as well as special events may see reductions in hours of operation and frequency of events. The galley program may also see some reductions, but this will largely depend on how many factors affect funding throughout the year, said Kozlowski.
Though service reductions may limit the hours or number of services that N9 can provide in the near future, Kozlowski said that service quality and satisfaction is paramount to leadership.
“As a customer service organization we are always optimistic that we will find a way to provide the best possible service to Sailors, their families and our DoD patrons,” said Kozlowski. “We will see new Child Development Centers open at Naval Air Station Patuxent River and Naval Support Activity Bethesda over the next couple of years. We will pursue MWR projects that are self-sufficient and provide great recreational opportunities for our patrons. We will continue to look for opportunities to save under tight fiscal times, but will also look strategically at providing new and exciting services to our patrons.”
This story is the last part of a three-part series regarding service reductions in NDW. For more information on NDW visit http://www.facebook.com/NavDistWash.