Army Community Service
Community Support Center
Bldg. 1520, Freedman Drive, Room 124
Hearing Impaired: 301-619-6395
"ACS will assist commanders in maintaining readiness of individuals, families, and communities within America's Army by developing, coordinating, and delivering services which promote self-reliance, resiliency, and stability during war and peace."
• Establish one CFNCO in each unit; establish CFNCO Advisory Council Meeting; complete Fort Detrick CFNCO regulation and CFNCO database.
• Exceed AER 2005 Campaign goal; exceed $20,000 in contributions.
• Recruit two AFTB instructor trainers and one AFTB master trainer.
• Revitalize the sponsorship program for all units.
• Co-sponsor events with Youth Services Sponsorship Program.
• Re-energize the blood program for Fort Detrick.
• Establish links with outside volunteer organizations.
• Develop and execute a plan to enhance the volunteer program.
• Increase referral base for EFMP clients through education and marketing.
• Market the First Steps Program with the Tri-Care OB/GYNs to increase referrals and identify at-risk parents.
• ACS and FAP Treatment Services will maintain compliance with DA Accreditation Standards.
• Continually enhance the virtual Employment Readiness and Transition program with up-to-date software and services.
• Establish a new data base for on and off post resources which is user friendly.
• Develop a Client Intake and Tracking System using computers to enter required data.
WORKING TOGETHER TO MAKE IT HAPPEN
The Benefits of Partnership:
• Stronger, better prepared soldiers and families
• Units even more capable of responding to crises
• Better partnership between post and unit support programs
• A more responsive Army Community Service
Army Emergency Relief (AER)Community Support Center
Bldg. 1520, Freedman Drive
Hours: 8:00 a.m.- 4:30 p.m.
Army Emergency Relief (AER) provides financial assistance to Soldiers, retirees, Family members, surviving spouses, and orphans when there is a valid emergency. There are also scholarship opportunities and grants to Wounded Warriors available. The office works with other relief agencies to assist all military personnel and their Families.
For financial emergencies after duty hours, contact Armed Forces Emergency Services (AFES) Center at 1-877-272-7337.
The Financial Readiness Program (FRP) offers a wide range of services to Soldiers, retirees, and eligible dependents, in the area of personal finance and consumer affairs, to enhance personal financial readiness and thereby the total unit mission readiness. For the individual, we can assist in preparing detailed budgets for the future. This is especially helpful to people who are about to be married, have a child, or relocate. For those who are experiencing or anticipate financial difficulties, we offer counseling and several publications to help get the situation corrected. Clients are encouraged to work with their creditor to gain stable, manageable financial positions.
Financial Readiness Program (FRP)
Community Support Center
Bldg. 1520, Freedman Drive
Fort Detrick, Maryland 21702
Employment Readiness & Transition Program (ERTP)
Community Support Center
1520 Freedman Drive
Hours: 8:00 a.m. - 4:30 p.m.
ERTP assists transitioning and relocating military and civilian personnel; and their family members by providing information, direction and training on how and where to look for employment; and other services necessary to minimize employment problems.
Our services are designed to assist the unemployed:
• Family members (spouses and youth)
• Transitioning Military Personnel
• DoD employees and their family members
Exceptional Family Member Program (EFMP)
1520 Freedman Drive, Rm 126
Community Support Center
Fort Detrick, Maryland 21702
What is the Exceptional Family Member Program?
The EFMP serves family members of all active duty personnel from birth to age 21 that have a special need or disability. Sponsors who have physical custody of a parent or relative older than 21 are also eligible for the program, i.e., a parent who had a stroke and is now in one's care.
EXAMPLES OF SPECIAL NEEDS: Attention Deficit Disorder, Diabetes, Asthma, Epilepsy/Seizure Disorder, Autism, Cerebral Palsy, and many mental and psychiatric disorders.
The EFMP has a resource library of videotapes, books, pamphlets, brochures, and handouts on various special needs and disabilities. You do not have to be enrolled in the program to be able to access the resource library. The EFMP Manager can help in providing you with resources in the Tri-County area such as location of local support groups. Services are available on a limited basis to civilians and contractors. Please call 301-619-3385, or contact the program manager for more information.
Family Advocacy Program (FAP)
Community Support Center
1520 Freedman Drive
Fort Detrick, Maryland 21702
SAPRP Hotline: 240-674-2802
Hours: Monday - Friday: 8:00 a.m.-5:00 p.m.
About the Family Advocacy Program (FAP)
FAP is located in the Community Support Center, Bldg. 1520, Freedman Drive. The program is dedicated to spousal and child abuse prevention, education, prompt reporting, investigation, intervention and treatment. FAP provides a variety of services to Soldiers and families to enhance their relationship skills and improve their quality of life.
Sexual Assault Prevention and Response Program (SAPRP)
Note: all military service members, the 24/7 Sexual Assault Hotline pager number has changed to a 24/7 Hotline telephone cell number, 240-674-2802. The 301-619-3050 duty hour number will remain the same. For more information call 301-619-2408/3050.AR 600-20, Army Command Policy, Chapter 8, outlines the mission, overview of the program, elements as well as roles and responsibilities of key stakeholders. For more information or to arrange unit training, contact the SARC at (301) 619-3050.
The Department of Defense (DoD) remains committed to eliminating sexual assault from the ranks of the military. Sexual assault is a crime. It inflicts incalculable harm on victims and their families; it tears at the very fabric of civilian and military communities; and it destroys trust among individuals and faith in our institutions. The DoD has made significant progress in combating sexual assault by introducing a comprehensive sexual assault prevention and response policy and implementing it across the Military Services.
What is Sexual Assault?
Sexual assault is defined as intentional sexual contact, characterized by use of force, physical threat or abuse of authority or when the victim does not or cannot consent. Sexual assault includes rape, con-consensual sodomy (oral or anal sex), indecent assault (unwanted, inappropriate sexual contact or fondling), or attempts to commit these acts. Sexual assault can occur without regard to gender or spousal relationship or age of victim.
"Consent" shall not be deemed or construed to mean the failure by the victim to offer physical resistance. Consent is not given if a person uses force, threat of force, coercion or when the victim is asleep, incapacitated, or unconscious.
IMPORTANT TO KNOW: Two Reporting Options for Victims
1. Victims have the right to make a "RESTRICTED REPORT" which does not initiate a police investigation. The purpose is to allow victims the ability to obtain medical care, support and counseling in a private manner. Victims may make a report to:
a. SAPRP hotline: (240) 674-2802
b. The Sexual Assault Response Coordinator: (301) 619-3050
c. Medical Providers at Barquist Army Health Clinic: (301) 619-7175
d. Chaplains Office: (301) 619-7371
e. Heartly House: (301) 662-8800
2. Victims may also file an "UNRESTRICTED REPORT" to their Commander, or the Provost Marshal's Office by calling (301) 619-7114. Unrestricted Reports will be fully investigated.
The Army Community Service Household Items Exchange Program (HIEP) supports military Families during challenging financial times in their life, mostly in the process of relocating to the costly Fort Detrick area. The program creates a network between people with items they want to donate, and military Families that need those items. The HIEP staff matches needs with availability, and refers the applicants to the appropriate donors.
No storage is available; therefore, donors are asked to hold the items until they can give them to the recipient.
Participation in the HIEP is free. Applicants do not have to give something back to the program, unless they want to. Donations can be accepted from all sources, military and civilian. Priority on referral is given to junior enlisted applicants.
Through the Food Voucher Program (FVP) we provide temporary emergency food assistance to needy military service members, retirees, and Family members. Usually this program benefits clients that, due to timing, nature of the case, and/or hardship in repayment, are not eligible for an Army Emergency Relief (AER) loan, or the loan cannot be processed in a timely manner.
NOTE: Food vouchers can be spent at the Fort Detrick Commissary to purchase general food and sundry items.
ACS Outreach Program
Community Support Center
Bldg. 1520, Freedman Drive
Hours: 8:00 a.m.-4:30 p.m.
The ACS Outreach Program enhances readiness and retention by helping Soldiers and families develop a stronger sense of self-reliance and belonging in the military community. Outreach targets those families who have the greatest level of need, but are least likely to seek out and take advantage of services until they have reached a state of crisis. Outreach focuses on three main areas: education and prevention, direct services, and organizing support networks to encourage self-help and cultivate a sense of ownership within the military community.
The Army Family Action Plan (AFAP) Program is a grassroots program allowing members from every sector of the military to have a voice in raising concerns to the leadership. Some issues are dealt with at the local level while others are forwarded to higher commands for resolution. An AFAP Commander's Steering Committee (CSC) works to complete active local issues presented during the annual AFAP Conference. The Committee meets quarterly and is made up of action POCs from installation support agencies and leadership staff. The Deputy Installation Commander leads the CSC in an attempt to bring all issues to resolution and closure. An AFAP Advisory Council meets quarterly to provide oversight and support for the AFAP program and is made up and represented by individuals from all segments of the military community. To become an Advisory Council member, contact the ACS Outreach Program Manager.
The CSC and Advisory Council meeting minutes are posted on the Fort Detrick Installation Extranet at: From the Homepage, click on the "Installation Extranet" link at the bottom right side of the page, then click on "Minutes" on the left side of the next page to access the information.
Mobilization and Deployment Readiness, "Resources for Educating About Deployment and You" prepares soldiers and families for deployment which is an essential component of readiness. As the Army deploys units more frequently, families must be prepared to deal with the stress and family decisions during mobilization, deployment, and reunions.
The Family Readiness Group (FRG) is organized to provide mutual support for a unit's family members. FRG forms the third component of the Army's family support system during deployment. It operates during periods of normal operations, as well, in close coordination with the affiliated unit and, if convenient, with ACS or the Reserve Component Family Program Coordinator's Office.
Operation Happy Holidays (OHH)
To assist Families in our military community exhibiting a valid financial need by supplementing their holiday season with food, clothing, and gifts provided by unit, organization, and individual sponsors. Valid qualified applicants, Family privacy and integrity, distribution fairness and equity, and positive program perception.
Army Family Team Building empowers individuals, maximizing their personal growth and professional development through specialized training, transforming our community into a resilient and strong foundation meeting today's military mission.
Army Volunteer Corps
Community Support Center
Bldg. 1520, Freedman Drive
Hours: Monday - Friday, 7:30 a.m.- 4:30 p.m.
Fort Detrick offers many wonderful opportunities for people of all ages. Volunteering your time is one of life's little pleasures. The opportunities here at Fort Detrick and the surrounding area provide a large diversity of positions. On Post we have volunteer positions in the Library, Fitness Center, Youth Services, Child Development Center, Auto Craft Shop, Detrick Center for Training and Education Excellence, the Judge Advocate Tax Center, Army Community Services and Thrift Shop. We also offer opportunities to share your special skills and abilities as a coach for Basketball, Swimming, Tennis and Soccer or if special, one-time events are your thing, we are always in need of volunteers to help with auctions, appreciation days, movie nights, etc.
If you want to volunteer in the community, we offer positions within the school system through the Adopt-A-School program and the FCPS International Office as well. Other community opportunities include the Good Guides Program, Boys and Girls Club, the Frederick Rescue Mission, the Mental Health Association Hands On Frederick and the R.S.V.P Program.
If you have some spare time or are looking for something to do, you should consider volunteering. Volunteer work is a great way to get out and meet new and interesting people and keep up your work skills. Did you know that volunteer experience translates to work experience on your resume?
Information, Referral & Follow-up Program (I, R&F)
Relocation Readiness Program
Community Support Center
1520 Freedman Drive, Room 123
Fort Detrick, Maryland 21702
The Relocation Readiness Program Mission I, R&F supports soldiers, civilians, and their families relocating from installation to installation.
Services include in-processing, out-processing, Permanent Change of Station (PCS), Newcomer's briefings, Sponsorship training, Home buyer, and Re-entry workshops. Welcome packets, worldwide installation information files and Lending Closet are also available.
The Relocation Readiness Program is located at Army Community Service, in the Community Support Center, Building 1520, Room 123. We provide relocation counseling, guidance and planning services for your next move.
The I, R&F provide materials, resources and information for Fort Detrick and the surrounding Frederick, Washington, Franklin, and Adams Counties. Call 301-619-6364 for more information and to register for classes.
The Lending Closet
Relocation Readiness Program (RRP) staff operates a Lending Closet located in Community Support Center, 1520 Freedman Drive, that is stocked with household items that newly arrived soldiers and civilians may borrow. The RRP staff provides on-going one-on-one in-processing to newly arrived person to aid and assist with relocation and settling in services.
Hours: 7:45 a.m.- 4:30 p.m., M-F
The Lending Closet, located in Building 1520, offers basic household goods to be loaned on a temporary basis. Items may be borrowed for a maximum of 30 days. The closet can provide non-perishable food items to families during times of emergency.
Auto Service Center
The Auto Service Center is located at 1431 Sultan Dr. Many standard services, such as oil and filter changes, are offered Monday through Friday from 9 a.m. to 5 p.m. Appointments must be made for services. To schedule an appointment, call (301) 619-2266.
The barber shop specializes in military haircuts as well as other styles. It also offers mustache trims and style cuts. Authorized users are valid military ID card holders and authorized DoD civilians. No appointment is necessary. Located at 1405 Porter St., (in the PX) the hours of operation are Monday and Thursday from 9 a.m. to 6 p.m.; Tuesday, Wednesday and Friday from 9 a.m. to 5 p.m.; Saturday from 9 a.m. to 3 p.m.; closed Sunday. For more information, call (301) 619-2345.
Better Opportunities for Single Service members
Better Opportunities for Single Soldiers/Servicemembers (BOSS) is a Department of Army driven program that supports the overall quality of life for single and unaccompanied soldiers. With representatives from each unit, BOSS gives single soldiers/servicemembers the opportunity to enhance their quality of life through community service, recreation and leisure, and working with the support of the chain of command to identify quality of life issues and concerns, and providing improvements. The BOSS Council meets every First and Third Monday, 3:00 p.m.-4:00 p.m. in Bldg. 1532, Dayroom. Any single soldier interested in participating is encouraged to attend the meetings or see your unit representatives. Phone: 301-619-2892
Located at 1431 Sultan St. next to the Auto Craft Shop, a two-bay coin-operated car wash, vacuum, and vending machines are available 24-hours-a-day, seven-days-a-week. The facility has heated floors to allow them to be used during inclement weather. The charge is $1.75 for four minutes, a bill changer is available. For more information, call (301) 619-2759.
The Mission of the Chapel is to foster an environment where the free exercise of religion exists for the members of all faiths, ethnic groups, genders, and age groups. Chapel activities include religious services, pastoral counseling, religious education, Bible studies, youth groups, choirs and retreats.
Child Development Center
The nationally accredited Child Development Center (CDC) is located at 1776 Ditto Ave., next to the Chapel. Phone: 301-619-3300 The Fort Detrick Child Development Center (CDC) accepts children ages six weeks to kindergarten ages. Active duty, DOD civilians and contract employees at Fort Detrick are eligible sponsors for this program. The CDC program enhances the development of children socially, emotionally, intellectually, creatively and physically. The staff develops an atmosphere in which program assistants and children work together to make children's time away from home happier and more secure.
Fort Detrick CDC is nationally accredited through the
National Association for the Education of Young Children
Family Child Care Program
The Family Child Care Program is an alternative to center-based care and accepts children ages six weeks to 12 years.
FCC is in-home care provided by an adult, who is certified by Child Development Services (CDS), in CDS certified government quarters or a state licensed home off-post. FCC offers a family atmosphere with a limited number of children. Children of active duty, DoD civilians and contract employees at Fort Detrick are eligible for this program.
• Full day care for children ages 6 weeks through 12 years old.
• Before and After Care.
• Summer care for all ages.
The FCC Program currently has homes open on Fort Detrick, Sabillasville, and in the Frederick area. Parents who are interested in a child care space in a FCC Home may complete a request for care form by contacting the CYSS Central Enrollment Office at 301-619-7100
Civilian Personnel Advisory Center
The Civilian Personnel Advisory Center is located at 1541 Porter Street. The office provides civilian personnel services to managers, supervisors, employees and individuals seeking employment. These services include the full range of personnel management functions, including recruitment, management-employee relations, and labor relations.
The office is open Monday through Friday from 8 a.m. to 4:00 p.m., and can be reached by telephone at (301) 619-2247. Job postings are listed on the Web sites: http://cpol.army.mil or www.usajobs.opm.gov
There are also customer service representatives at the Commissary, Post Exchange, Dental Clinic and the Health Clinic.
Customer satisfaction is one of the major criteria elements that contributed to Ft. Detrick being honored as an Army Community of Excellence.
A Service Provider Manager has been appointed for each of our major services. The team, headed by the Installation Customer Service Coordinator, works side by side until you, the customer, are completely satisfied.
The Customer Care Team has been created to:
• Receive your concerns, suggestions, and praises, and resolve any areas of concern at the point of service using our current resources. We will provide continuous follow up until you are completely satisfied with the results.
• Make certain that all customers are aware of avenues of contact to our Customer Service Program. There are a number of ways to let your voice be heard. The new Interactive Customer Evaluation (ICE) system allows you to communicate directly with all of our service providers on the Installation by submitting an on-line comment card. There are also hard copy comment cards and comment card boxes for our customers in all service areas. Customers are free to call our customer service
representatives for any customer service concerns and a dedicated 1-800 number has been created for your convenience.
• Conduct one-on-one Customer Outreach Meetings, Newcomer Briefings, Town Hall Meetings, and Focus-Group meetings to gain assurance that you are receiving the services and quality of goods you need now, and in the future.
ICE - The Interactive Customer Evaluation system is a web-based tool that collects feedback on services provided by various organizations throughout the Department of Defense (DOD). The system allows customers to submit online comment cards to rate the service providers they encountered here at Fort Detrick, as well as other military installations and related facilities around the world.
The main component of the ICE system is the comment card. A comment card is a tool for collecting customer feedback. Comment cards in ICE are electronic and are accessed and submitted through the Internet. ICE Kiosks are located at several convenient locations on the installation. ICE comment cards are used to rate services on Fort Detrick. The ICE System allows you to communicate directly with all service providers on the installation by submitting an on-line comment card. There are also hard copy comment cards and boxes located throughout the installation. Customers are free to call customer service representatives for any customer concerns. A dedicated (800) number has been created for your convenience.
ICE Website: http://ice.disa.mil, Select Army CONUS, Fort Detrick
Defense Commissary Agency
The Fort Detrick Commissary is a full-service commissary carrying more than 9,000 items for your shopping pleasure.
Located at 1510 Porter Street, the commissary has a full service bakery/deli that offers fresh baked items daily, sandwiches made to order and deli trays. A full selection of meat items cut daily to ensure freshness. It also carries a large selection of fresh fruits and vegetables comparable to any store in the area.
Special orders are encouraged from all departments. Meat and produce not normally stocked may be special ordered. This requires at least 24-hours advance notice. It includes products like extra thick-cut steaks, produce baskets, and party trays.
The commissary has checkout stands that handle credit cards, debit cards, food stamps and Women, Infant and Children, or WIC, transactions. There are also 2 self checkouts to speed up your shopping experience.
The commissary is easily accessible by anyone with special needs.
The staff at the Fort Detrick Commissary looks forward to making your shopping experience the best ever.
Hours of operation are Tuesday and Thursday 1000-1900 (10 a.m. to 7 p.m.), Wednesday and Friday 1000-1800 (10 a.m. to 6 p.m.), Saturday 0900-1800 (9 a.m. to 6 p.m.), Sunday 1000-1700 (10 a.m. to 5 p.m.) And closed Monday.
The best shopping hours are from 1 to 3 p.m. Tuesday through Friday and Sundays.
The commissary can be reached by telephone at 301-
The Fort Detrick Dental Clinic is located in the new Barquist Army Health Care Facility, Building 1434, Porter Street. This is a satellite clinic of the Carlisle Barracks Dental Clinic Command, the Fort Meade Dental Activity and the North Atlantic Regional Dental Command.
Services provided include exams, cleanings, routine fillings, crowns, bridges, partial dentures, root canal therapy, periodontal therapy and basic oral surgery procedures.
Active duty service members from all of the armed services and U.S. Public Health Service located at Fort Detrick are eligible for routine care.
Any eligible patient with a dental problem should report to the clinic during sick call at 0730. Appointments are available for all other times. Patients with a severe situation (uncontrolled oral pain, rapid swelling, sudden fever, continuous bleeding, or trauma) may present any time during the duty day. Information or appointment requests may be obtained from the reception desk at (301) 619-7675.
After-duty-hours severe emergency dental care for active duty may be obtained by reporting to Frederick Memorial Hospital, 400 West Seventh Street, Frederick, Maryland,(301) 698-3500.
Clinic Appointments and Information: Call (301) 619-7675.
Referrals for Endodontic, Periodontic, Prosthodontic and Oral Surgery appointments may also be directed to the Epes Dental Clinic or the Oral Surgery Clinic, Kimbrough Ambulatory Care Center, Fort Meade, Maryland. Further referrals may be made to Walter Reed Army Medical Center or the National Naval Medical Center in Bethesda.
COMSTAR Federal Credit Union has two branch locations available to serve all military, civilian and contract employees on Fort Detrick. Services include savings and checking accounts, ATM/debit cards, all types of loans including mortgages and credit cards, online banking and electronic bill payment. The COMSTAR office on post is located at 1520 Freedman Dr. in the Community Support Center. Hours of operation are Monday through Friday from 8:30 a.m. to 4 p.m. There is also an ATM located in the vestibule of this building that is available 24 hours a day for deposits and withdrawals. The second location is at 549 Beasley Dr., next to the Discovery Café, and hours of operation are 8:30 a.m. to 4 p.m. The ATM at this location is a cash dispenser only and is available to all as long as the building is open and can be accessed at any time by those with after-hour badges. The third ATM is located in the Post Exchange and is available anytime the PX is open.
BB&T has an ATM on post in the PX parking lot at 1405 Porter Street.
Training and Education
The Detrick Center for Training and Education Excellence, located in the Community Support Center, 1520 Freedman Dr., Suite 200, serves as a one-stop center for the training and education needs of the Fort Detrick community. The most advanced learning techniques and computer-assisted programs are featured among its many resources.
• Educational Counseling - Army personnel testing, College Level Examination Program (CLEP) and Defense Activity for Nontraditional Education Support (DANTES) examinations. College admissions examinations (ACT and SAT) are also available. Graduate admissions examinations (GRE and GMAT) are not administered through Army Education Centers; however, eligible personnel are reimbursed by DANTES. Excelsior College Examinations, formerly Regents College Examinations, are also available as are selected certification examinations. Functional Academic Skills Training is available, which is individualized instruction through classroom and Internet-based learning for military personnel to improve reading and math skills.
• Training Sources - The DCTEE offers assistance in locating training opportunities for military and civilians, group or individualized instruction, on or off post.
• Tuition Assistance - Information is available about Army Tuition Assistance and civilian scholarships, grants, etc. The DCTEE facilities include an Advanced Technology Center, a Learning Resource Center, the Post Library, training classrooms, a computer-training center, and common task training sites.
The DCTEE/Learning Center is open Monday, Tuesday and Thursday from 7:30 a.m. to 8 p.m.; Wednesday from 10 a.m. to 8 p.m.; Friday from 7:30 a.m. to 5 p.m., and Saturday 9 a.m. to 1 p.m. For more information call (301) 619-2854 http://www.detrick.army.mil/dctee/facilities.cfm
Army Employee Assistance Program (EAP)
The EEO office is located at 1520 Freedman Dr.,
Room 209, and is open Monday through Friday from 8 a.m. to
4:30 p.m. The office can be reached by calling (301) 619-2224.
The office helps employees in identifying and resolving personal problems that may affect their job performance and well-being. It also promotes installation work/life/wellness programs.
AAFES Gas Station
A six-pump service station is operated by the Army and Air Force Exchange Service for valid military ID card-holders. Items needed for car maintenance are available for purchase. Tires and batteries are available by special order. Pay-at-the-pump credit card readers have been installed for customer convenience. Located at 1405 Porter St., its hours of operation are Monday through Friday from 7 a.m. to 7 p.m.; Saturday and Sunday from 10 a.m. to 5:30 p.m. The gas station can be reached at (301) 662-2262.
The Barquist Army Health Clinic is a state of the art medical and dental facility named in honor of Col. Richard F. Barquist. The clinic provides primary medical care to enrolled TRICARE Prime patients to include: health promotion, disease prevention, health maintenance, counseling, patient education, diagnosis, treatment and management of acute and chronic illnesses. We provide care for children (to include infants) and all adult populations (to include prenatal/obstetrical care). On site immunizations, lab, pharmacy and x-ray services (to include limited ultrasound) are available. Barquist also provides Occupational Health and Physical Therapy services. Substance Abuse counseling is available for active duty service members. Additional specialty services are available in the clinic on a limited basis currently for Behavioral Health counseling, Travel Medicine, Dermatology, Nutrition Counseling and Physical and Medicine Rehabilitation. A full range of specialty care services is offered to our beneficiaries either at National Naval Medical Center, Walter Reed Army Medical Center or at a network of local civilian providers. The hours of operation are 7:30 a.m.-4:30 p.m., Monday - Friday. Barquist Army Health Clinic will be closed on the 3rd Friday of every month from noon-4:30 p.m. for a mandatory training afternoon. However, this schedule is subject to change. Barquist is also closed on all Federal Holidays and possibly additional Training Holidays. All training and holiday closures are posted at the clinic and on our website. Occasionally, inclement weather will force the clinic to delay opening, to close early or to close for the entire day. The clinic will usually follow the guidelines that are set by Fort Detrick. Immunization Room Hours are 8-11 a.m. and 1-3 p.m.
Emergency services are not available at Barquist. If you have an emergency, call 911 or go to the nearest emergency room. Medical emergency care is available at Frederick Memorial Hospital, located on West 7th Street, approximately one mile from the Fort Detrick Veterans Gate. Emergency care is also available at other hospitals within the area. Medical care is not available at the clinic after duty hours, weekends, or holidays. If you need to make an appointment, please call: (301) 619-7175 or Toll free (866) 319-8982. For After Hours Urgent Care Authorization contact the On Call Doctor at: (866) 379-3981. You can also make an appointment ONLINE (Primary Care only) at: www.tricareonline.com
Fort Detrick provides a Shuttle/Courier Service that travels every day from Fort Detrick to Bethesda (NNMC), Walter Reed (WRAMC) and Kimbrough (KACC). This service is operated by the Fort Detrick Transportation Office. You must sign up in advance for a seat on the shuttle. Call(301) 619-7175 or TOLL FREE 866-319-8982, choose option 6 (All other services) and then press 5 (Medical Records) to reserve a seat.
The pharmacy hours of operation are 8 a.m.-4 p.m. The Pharmacy stocks only those items that are on the approved drug formulary list. Diabetic supplies are included in the formulary list. Medications dispensed are limited to those items contained on the Formulary. The Formulary can be accessed by going to the Barquist website and selecting the Pharmacy link. A maximum of a 90-day supply will be dispensed for maintenance medications at any given time.
Prescriptions involving non-formulary drugs (i.e., those items not stocked at the Fort Detrick Pharmacy) may be obtained, if available and with command approval, from the Walter Reed Army Medical Center Pharmacy.
Fort Detrick has a MANDATORY prescription refill call-in service. Any prescription originating at other Military Treatment Facilities (MTF) within the region may also be called in to the Fort Detrick Pharmacy using the 1-800-377-1723 number. Refill prescriptions that have been called in are available for pickup after 2 business days. Special order prescriptions originating from other MTF's may need an additional 2 business days before pickup. PLEASE REFILL YOUR MEDICATION AT LEAST 7 DAYS BEFORE YOU ARE OUT.
Pharmacy ID Requirements: When picking up prescriptions for yourself, you must have your Military ID card with you. When picking up prescriptions for family members or friends, you MUST bring THAT person's ID card with you. (Children 10 years and older must have an ID card.)
The Radiology Department provides diagnostic radiographic services to all eligible Active Duty military, retirees, family members and DOD civilian employees. All radiographic procedures of the head, trunk and extremities are performed. All other procedures can be scheduled at Walter Reed Army Medical Center (WRAMC), Kimbrough Ambulatory Care Center (KACC), and the National Naval Medical Center (NNMC) with assistance from our staff. Shuttle service is available during specific hours. Detailed information is available at the Radiology desk. Fluoroscopic procedures are no longer performed; however, preparation instructions and contrast media are available.
The Radiology and Laboratory Departments provide services to all eligible Active Duty Military, retirees and family members. Services are available from 7:30 a.m.-4:15 p.m.; however, if you need assistance near the end of the day, please arrive by 4 p.m. hours. The Barquist Medical Records Department is the custodian of Health and Outpatient Treatment Medical Records. They also perform many other Patient Administration Services. In-Processing hours for Active Duty personnel are Monday thru Friday from 9-11 a.m. Patients may request a copy of their medical records by completing a "Request to Release Information" form. Copies of patient medical records may take 4-6 weeks to process. Barquist has its own TRICARE office within the clinic. They assist TRICARE patients on a walk-in basis only. No phone calls, please. The TRICARE staff are available to assist you with your TRICARE needs to include enrollment, PCM Changes, claims, and other TRICARE questions. The TRICARE office is open during normal clinic hours and is closed when the clinic is closed for holidays and training days. For more detailed information, please go to our website at www.detrick.army.mil/barquist or pickup a Patient Information Packet at the clinic.
BARQUIST ARMY HEALTH CLINIC
IMPORTANT PHONE NUMBERS
APPOINTMENT LINE (301) 619-7175
TOLL FREE APPT LINE 866-319-8982
To Make an Appointment Press 1
Cancel Appointment Line Press 2
Nurses' Station Press 3
Pharmacy Press 4
Information & Directions Press 5
All Other Services Press 6
PHARMACY REFILL LINE 800-248-6337
AFTER HOURS DOCTORS'
ON CALL 866-379-3981
(For Appointments at Walter Reed / Bethesda)
Medical Center Only 800-433-3574
Army Substance Abuse Program Purpose
Welcome to the Army Substance Abuse Programs' (ASAP) website. ASAP is responsible for providing guidance and leadership on all non-clinical alcohol and other drug policy issues; developing, establishing, administering, and evaluating non-clinical alcohol and other drug (AOD) abuse prevention, education, and training programs; overseeing the Military, Drug Free Workplace and biochemical testing programs.
The primary goal of the ASAP website is to provide soldiers, commanders, Unit Prevention Leaders (UPL) and all other members of the Army community with an informative, user-friendly online environment. Those utilizing the site have access to a multitude of information on our Biochemical Testing Programs, Risk Reduction Program (RRP), Soldier Assistance Program (SAP), Employee Assistance Program (EAP), alcohol and drug abuse prevention training materials, as well as general information about our Agency. The ASAP and EAPC programs are located in the Community Support Center, 1520 Freedman Dr. For more information, call (301) 619-2120 or visit http://www.detrick.army.mil/asap/dtest.cfm.
Active duty military members in need of screening, assessment, or substance abuse treatment may contact the clinical staff of the Army Substance Abuse Program now located in Building 1546 on Porter Street. For more information call (301) 619-3408 or 301-619-8104.
The Inspectors General determine the state of the command's economy, efficiency, discipline, morale, mission performance, teaching & training, and readiness as directed by the Commanding General. The IG: is an extension of the eyes, ears, voice, and conscience of the commander; conducts inspections and investigations on behalf of the Commanding General (CG); maintains a system in which everyone is provided assistance in resolving problems relating to Soldiers, Family Members, civilians and retirees, while protecting confidentiality to the maximum extent possible and guarding against reprisal.
The IG office is located at 1520 Freedman Dr., Suite 210A. Hours are Monday through Friday from 7 a.m. to 4:30 p.m.Can't verify time For more information call (301)
619-2349/2995/9966. or visit http://www.detrick.army.mil/ig
Internal Review and Audit Compliance
The Internal Review and Audit Compliance Office provides the installation commander and garrison commander with an internal review capability. The mission of the Army's Internal Review Program is to support commanders with in-house, state-of-the-art, reliable, timely, professional reviews and consulting services that promote improved risk management and foster stewardship through best business practices. Reviews are conducted per Internal Review Standards established by Army Regulation 11-7, Internal Review Program, and seek to solve known or perceived problems, provide information in support of decision making, or take advantage of opportunities to improve efficiency or effectiveness. The office also serves as the command liaison during audits performed by external audit organizations such as the U.S. Army Audit Agency, the Department of Defense Inspector General, and the U.S. General Accountability Office. The office is located in the Headquarters Building, 810 Schreider Street, Suite 208. Hours are Monday through Friday from 7:45 a.m. to 4:30 p.m. The office can be reached by calling (301) 619-7287.
Installation Safety Management Office
The Installation Safety Management Office establishes guidelines and procedures for the effective management of Department of Defense (DoD) and contractor worker safety and health protection at Fort Detrick. Our programs and processes are designed to provide staff supervision over safety and health risk management and accident prevention activities. The goal is to ensure that safety, occupational health, and environmental health standards are integrated into all aspects of operations using the risk management process. A Safety and Occupational Health Advisory council is established via the Installation Safety and Occupational Health Advisory Council Committee to bring together all activities on the installation for the purpose of instituting the Army safety Program Management elements and Occupational Safety and Health Administration (OSHA) standards across the installation
The post laundry and dry cleaner, located at 1405 Porter St., The Post Laundry and Dry Cleaners will clean, press, and alter clothing items. Normal turnaround time for most articles is three days. There is a 20% service charge for one day service. It also offers a tailoring service and will sew patches on military uniforms.. Hours of operation are Monday through Friday from 8 a.m. to 6 p.m. and Saturday from 9 a.m. to 3 p.m. It is closed for lunch Monday through Friday from 1:30 to 2 p.m. For more information, call (301) 694-3237.
Free legal advice to active duty and retired military members and their dependents.
Limited services to members of the US military reserves on issues pertaining to their preparation for deployment.
Certified military and/or Army civilian attorneys advise on most areas of civil law, including consumer law issues; contract disputes; landlord/tenant disputes; contract review; creditor problems; nonsupport; immigration; motor vehicle laws; merchant scams; wills; powers of attorney; bankruptcy and indebtedness; separation/divorce; notarizations and taxation.
You should know that -- We do not advise on private commercial business activities; appearances in civilian courts on behalf of an individual, civilian or military criminal matters; lawsuits or claims against the United States Government.
Your attorney must know all the facts, favorable or unfavorable. Do not hesitate to talk freely to him/her. An attorney must keep all information confidential unless you, the client, give the attorney permission to disclose information to a third party. Confidential communications are matters you tell your lawyer when seeking legal advice about your personal situation. The privilege may extend to conversations, letters, photographs, charts, and other documents and records. You may lose the privilege if you make the information public either by telling a friend or family members or otherwise communicating the information to unauthorized persons.
• For separation/divorce counseling, the Fort Detrick office assists only one party in the matter--the first spouse to make an appointment. The other spouse must obtain legal advice from other military legal offices in the area.
• There is no wait for a power of attorney, a document that authorizes your agent (the person you name) to act on your behalf. A general power of attorney allows your agent to act on all matters; a special power of attorney allows your agent to act only on those matters you listed; and a medical care power of attorney allows your agent to act regarding medical treatment for yourself or a minor family member.
• Consultation for a Last Will and Testament will include a discussion about your estate plan - the plan that allows you to decide how to transfer your property after your death. Your estate plan includes giving away a house, car, and personal property that you own by yourself. The plan also includes your property owned jointly with right of survivorship and property in an account controlled by a "pay on death" certificate.
• You may obtain a will - the document that tells who you want to receive your property when you die. A will is also important to nominate a guardian for your minor children. If you die without a will, the state of your domicile will decide how to divide your property based on its intestacy law. Consult your legal assistance office to decide if you need or want a will.
Army Legal Assistance Offices exist to advise you on your personal legal matters. As a client, you may reasonably expect:
• To be treated with courtesy and consideration at all times by Legal Assistance personnel.
• An attorney capable of handling your legal matter competently and diligently, in accordance with our high professional standards. If you are unsatisfied, you may withdraw from the attorney-client relationship at any time. If we do not have the expertise appropriate to advise you, we will refer you to alternative legal assistance. On occasion, this may mean that you will have to hire an outside attorney at your own expense.
• To your lawyer's independent professional judgment and undivided loyalty uncompromised by conflicts of interest.
• To have your questions and concerns addressed in a prompt manner and to have your telephone calls returned promptly.
• To be kept informed as to the status of your matter and to request and receive copies of papers. We will provide you sufficient information to allow you to participate meaning fully in the resolution of your matter.
• To have your legitimate objectives respected by your attorney, including whether or not to settle.
• To privacy in your dealings with your lawyer and to have your secrets and confidences preserved to the extent permitted by law and regulation.
• To have your attorney conduct himself or herself ethically in accordance with our Army Rules of Professional Responsibility (AR 27-26) and the Code of Professional Responsibility.
• To free assistance from us without discussion on the basis of race, creed, color, religion, sex, sexual orientation, age, national origin or disability.
For military court appearances or advice on Article 15 proceedings, involuntary administrative discharge issues or other Uniform Code of Military Justice proceedings being initiated against you, contact the Trial Defense Service Field Office, located at 2257 Huber Road, Fort George G. Meade, Maryland, 20755-5030, telephone number: (301) 677-9218/9822, DSN 923-9218/9822.
For information on claims against the United States contact, contact the Claims Division, Office of the Staff Judge Advocate, 521 Fraim Street, Fort Detrick, Maryland 21702-5000, telephone number: (301) 619-2221.
The Mail Distribution Center and Post Locator is located at 393 Beasley Dr. The center is open Monday through Friday from 7 a.m. to 5 p.m.
Fort Detrick is served by the Frederick Branch, U.S. Postal Service. Incoming mail is delivered to the consolidated mail room, sorted and distributed to the various offices and headquarters on post.
Unaccompanied enlisted personnel personal mail is distributed through mailboxes at the barracks.Official mail is dispatched to the U.S. Postal Service at 3 p.m. daily.
For more information or for locator services, call (301)
Routine Occupational Health services are now located in Building 1546. Please call (301) 619-2043 for more information. Acute Injuries should first be presented to the Barquist Army Health Clinic in building 1434 for evaluation and treatment. Emergency services are not available at Barquist. Severe/emergent injuries should be handled by calling 911 or go to the nearest Emergency Room.
The Occupational Health Department services Active Duty Military Personnel and Federal Civilian Employees (Appropriated / Non-appropriated). Retirees and family members are seen as ordered by the Primary Care Providers. For appointments please call: (301) 619-2043.
• Care for Job Related Injuries, Illness / Potential Hazard Exposures
• Administrative Physical Exams
• Job-related Health Surveillance
• Hearing Conservation Program
• Vision Conservation
• Respiratory Protection
• Illness Absence Monitoring
• Blood-borne Pathogen Exposure Control Program
• Other Employee Immunizations
• Work site Hazard Assessment
• Epidemiological Investigations
• Health Promotion Counseling
• Medical Records Management
AAFES Mini Mall
• Monday - Friday:7:00 a.m.-7:00 p.m.
• Saturday:9:00 a.m.-6:00 p.m.
• Sunday:10:00 a.m.-5:00 p.m.
The Post Exchange (PX) is a modern self-service shoppette that offers high quality merchandise to military personnel their families and retirees.
Ordering service is available for items not stocked in the store. Both the Class VI and Military Clothing Sales Store (MCSS) are located in the PX. The PX provides a check cashing service and stamps to customers and accepts major credit cards.
AAFES has introduced a new Military Clothing Catalog for all soldiers. Just like shopping in a Military Clothing Store, any military member can purchase whatever uniform item they may need. To obtain a free copy of the catalog, call 1-888-768-3204 and one will be mailed to you.
Also, uniform items may be purchased through their on-line catalog at http://www.aafes.com.
Public Affairs Office
The Public Affairs Office is located at 810 Schreider St., Suite 213. The garrison Public Affairs Office team is here for you. Whether it's a kudo or a complaint, the PAO staff can probably help, or at least get your comments to the people who can help.
Whether it's a question about the installation or a request for assistance with media matters, or just to publish community information in the post newspaper or on the Fort Detrick website, the PAO can help.
You can send e-mail to firstname.lastname@example.org or call (301) 619-2018.
Recycling information can be found at: http://www.detrick.army.mil/dpw/refuse.cfm
School Age Service Program
This nationally accredited School Age Service (SAS) Program is located at 949 Sultan Dr. The SAS provides care for children Grades 1 through 5 from 6 a.m. to 6 p.m., Monday-Friday. Programs at SAS include before- and after-school, school holidays, and hourly care. During the summer months, the SAS program becomes a full-scale summer day camp program. Fees are based on total family income. Two flexible payment programs are available. The SAS Program for children Grades 1-5 offers the following options daily:
• U.S. Department of Agriculture food program;
• Age appropriate group activities (sports, educational and recreational programs, arts and crafts, life skills, Youth Technology Lab);
• Open recreation in age-appropriate settings, both indoors and outdoors;
• A ratio not greater than 15 children to one adult during all activities;
• Field trips.
Registration packets are available at Central Enrollment, CYS Welcome Center, 924 Doughten Dr. Call (301) 619-7100 for more information. Membership fees are $18 annual registration fee per person/$40 per family.
Strough Auditorium, located at 611 Porter St., is used for ceremonies and special post presentations. The auditorium seats 233 people and can be reserved by calling (301) 619-7554 or by filling out a request form on the Fort Detrick home page (www.detrick.army.mil), click on DCSP, DCTEE and then classroom reservations on the left side of the page.
The Thrift Shop is located in Building S-11 off Porter Street and is open to the general public to shop. The Thrift Shop at Fort Detrick plays a unique and important role in generating funds to be used in support of military families, military community organizations, and for the general welfare of the Fort Detrick community.
The Thrift Shop is a private non-profit organization on the Fort Detrick installation and offers the general public a convenient place to purchase personal or household items at a reasonable price, as well as, accept monetary contributions and/or items as donations. Authorized personnel (military, retired military, civilian employees, retired DoD civilians, contractors and Fort Detrick volunteers) may consign items at the Thrift Shop. The Thrift Shop collects income from commissions on the sale of items placed on consignment, the sale of donated items, fees charged for consigning items, donations, Nallin Pond prints, Fort Detrick ornaments and White House ornaments.
The Thrift Shop is open Tuesday, Wednesday and Friday from 10 a.m. - 3 p.m. Consignments are accepted Tuesdays, Wednesdays, and Fridays from 10 a.m. to 2 p.m. Shop will be open the first Saturday of each month from 9 a.m. to 12 p.m. Consignments will be accepted from 9 a.m. to 11 a.m. A donation bin is located on the side of the building and is available 24 hours a day. Consignment of large or bulky items please contact the Thrift Shop to check the availability of space for these items. Please do not leave items outside of the bin in the rain or snow. For more information visit our web site located on the Fort Detrick Home page, (www.detrick.army.mil) click on Site Index on the upper right hand corner, then click on Thrift Shop in the alphabetical list, or call 301-619-2289.
Travel - Official
Carlson Wagonlit Travel (CWT) is the exclusive Commercial Travel Office (CTO) for Fort Detrick. Carlson Wagonlit Travel will only process Official Travel, Official Travel mixed with leisure and Emergency Leave Travel.
CWT offers Airline, Car Rentals, Hotel, Cruise and Tour bookings.
The Personal Property and Travel Services, processes passports for official travel and is located at 1520 Freedman Dr., Room 203A. Detail information can be found on the Fort Detrick homepage under the "index of Services" and then go to Passport Office. For appointment or information, call (301) 619-2211.
This office does not process tourist passports. Tourist passports are handled at your local Post Offices.
Veterinary personnel from Fort Meade visit Fort Detrick every other month. Veterinary clinic visits are announced ahead of time in the Standard and in the e-mail Daily News. Visits are on a walk-in basis, 9 a.m.-noon. A food inspection office, located in the commissary, is also provided by Veterinary Services.
Visual Information Services
The Visual Information section, provides graphic design, small and large format printing services, standard and digital photography, video/video editing, audio/visual services and equipment loan, and desktop publishing. Official photos are scheduled by appointment only. Passport photos every Monday and Wednesday 8:00 a.m.- 11:00 a.m. and 1:00 p.m.- 3:00 p.m. Requests for these services require a DA Form 3903-R work request, available in the Visual Information section or on WEB-AEFSS in the computer network. Please stop in and let us help you design your end-product for the most productive portrayal of your information. For more information, contact (301) 619-7597 or visit http://www.detrick.army.mil/dptms/vi.cfm
Child Youth and School Services
The Fort Detrick CYS staff are trained youth development professionals who are hired for their engaging, energetic, and enthusiastic skills to welcome your children. The staff provides programs each day that will attract children with different activities, a fun environment, and an energetic staff that lead them. Programs in CYS are developmental, age appropriate, and are implemented within the Department of Army's four services areas, baseline programs, Boys and Girl's Club curriculum, 4-H curriculum, and the six pillars of Character Counts. All CYS programs are Department of Defense Certified. Call (301) 619-3247 for more information. Central Enrollment: responsible for CYS membership registration, waiting list information, and child placement verification. Child and Youth Services Liaison Education and Outreach Services (CLEOS): responsible for school liaison and outreach services, parent advisory council, and school partnerships. Child Development Center: responsible for center based childcare for children ages 6 weeks through Kindergarten. Programs include full day care, part day pre-school, hourly care, and kindergarten program. The program in nationally accredited by the National Education for the Association of Young Children. Family Child Care: responsible for family home based childcare for children ages 6 weeks to 12 years. Programs include full day care, part day pre-school, hourly care, and kindergarten program.
School Age Services: responsible for center based care for children in grades 1 through 5. Programs include before school care, after school care, before and after school care, full day care during school closure, and summer day camp. The program is nationally accredited by the National After School Association.
Youth Services: responsible for programmed activities and supervision of youth grades 1 through 12. Programs include middle and teen before school supervision, and after school activities, youth sports, social leisure recreation, open recreation, instructional programs, youth development, special events and summer day camp.
Interactive Customer Evaluation
The Interactive Customer Evaluation (ICE) system is a web-based tool that collects feedback on services provided by various organizations throughout the Department of Defense (DoD). The ICE system allows customers to submit online comment cards to rate the service providers they have encountered at military installations and related facilities around the world. It is designed to improve customer service by allowing managers to monitor the satisfaction levels of services provided through reports and customer comments. ICE provides the following benefits:
• Allows DoD customers to quickly and easily provide feedback to service provider managers
• Gives leadership timely data on service quality
• Allows managers to benchmark the performance of their service providers against other DoD organizations.
• Encourages communication across organizations by comparing best practices to increase performance results.
• Saves money
The Department of Defense Quality Management Office (DoD QMO) provides the ICE system and is responsible for high-level system administration and maintenance. Organizations using ICE are responsible for maintaining their own service providers.
If you are interested in utilizing ICE, please visit our page about becoming an ICE site. For additional information or to submit comments/suggestions about the ICE system, please use our contact form.
CHILD & YOUTH SERVICES, FREDERICK CYSS WELCOME CENTER
924 Doughten Drive, Fort Detrick, MD or visit http://www.detrick.army.mil/cyss/frederick/ or call (301)
924 Doughten Drive, Fort Detrick, MD
Operating hours are 9 a.m. - 4 p.m. Monday-Friday.
-Central Enrollment Officer, (301) 619-7100
CHILD DEVELOPMENT CENTER
1776 Ditto Avenue, Fort Detrick, MD
Operating hours are 6 p.m. to 6 p.m. Monday-Friday.
-Facility Director, (301) 619-3300
Fort Detrick Child Development Center, School Age Services, and Family Child Care programs provide full day care, part day care, hourly care, Youth sports, SKIES instructional programs, and a variety of summer day camp programs.
Extended care, and weekend care are available upon individual request with verification of mission requirement.
Fort Detrick CYSS also has additional contacts for childcare through NACCRA, Locate Childcare: Military Enhanced Services Or call 1-800-999-0120.
Any parent needing assistance with childcare services may contact the Child Youth & School Services Parent Central Office at 301-619-7100.
SCHOOL AGE SERVICES (SAS) AND
YOUTH SERVICES (YS)
949 Sultan Drive, Fort Detrick, MD
-Facility Director, (301) 619-3246
SAS OPERATING HOURS
Before school only care are 6 a.m.-8:30 a.m., Monday-Friday. After school only care are 2:30 p.m. to 6 p.m., Monday-Friday.
YS OPERATING HOURS
Middle/Teen before school care are 6 a.m. to 7:30 a.m., Monday-Friday.
Middle/Teen after school care are 1430-2000,
YS OPEN RECREATION HOURS
Middle/Teen before school care are 6 a.m. to 7:30 a.m., Monday-Friday. Middle/Teen after school care are 1430-2000, Monday-Friday. YS OPEN RECREATION HOURS Grades 1-5 are 2:30 p.m. to 6 p.m., Monday-Thursday; 2:30 p.m. to 7:30 p.m. Friday;1 p.m. to 7:30 p.m. Saturday. Grades 6-12 are 2:30 p.m. to 7 p.m., Monday-Thursday; 2:30 p.m. to 9 p.m., Friday;1 p.m. to 9 p.m., Saturday. School Age Services and Youth Services offer full day supervision during school closures.
FOREST GLEN CYSS
2461 Stephen Sitter Ave.
Bldg. 161, Room 2
Silver Spring, MD 20901
Email: CYS Registration @medd.army.
Hours: Monday-Friday mil 0700-1600